Quality Policy
We, at Computer Shred Ltd. aim to provide top-notch quality service to our clients all around the UK. Based on our authentic policy, we have set the following quality objectives.
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- Our main objective is to stand out in the market, by delivering exceptional service nationwide.
- Customer satisfaction is one of our top priorities.
- Maintaining a zero-tolerance policy for protecting customers’ data is essential.
- We keep up the overall quality of our products and services.
- The WEEE directive will be followed at every step and procedure.
- Our team works in collaboration with the environmental agency to promote eco-friendly IT equipment recycling.
- We focus on the constant improvement of our Quality Management System.
- Quality will be measured at regular intervals, processes, and steps.
- Our company ensures the availability of necessary resources which are required for proper working and delivery of the service.
- We ensure internal auditing of the overall quality policy.
- The company will keep a track of its performance and will bring necessary improvements when and where required.
- Every member or employee of the company must have detailed knowledge of the quality policy. For this, we share a booklet or copies of the booklet having the Quality Management objectives with all the workforce of the company.
Quality Determinants
There are three determinants of our quality service;
- The optimum efficiency of service (IT recycling, data shredding, and refurbishing of electronic equipment).
- On-time delivery of service.
- Security of sensitive data and IT equipment.
- Budget-friendly options.
Computer Data Shred Ltd. operates a quality management system that has achieved ISO 9001:2015 certification with all the elements that are necessary to reach the benchmark.